Skip to Main Content

FAQ & SUPPORT for CLOUD FREE TRIAL

The following information is related to CLOUD FREE TRIAL.
FAQ & Support for DOWNLOAD FREE TRIAL is coming soon.
  1. How long will it take me to be registered?
  2. Can I use my own data?
  3. Is there any browser you recommend?
  4. What kind of data is available?
  5. Can I import/export my own data?
  6. Can I use engineering tools?
  7. Is there any predefined analysis?
  8. Can I save my own analysis?
  9. Is there any training needed?
  10. What can I do if I have any doubt?

How long will it take me to be registered?

Registration at CLOUD FREE TRIAL is automatic so you will receive your password by email just a few seconds after you fill out this form.

Can I download the software?

CLOUD FREE TRIAL is only accessible via web but DOWNLOAD FREE TRIAL is a free, fully version of BIRT Analytics for 30 days

Is there any browser you recommend?

Yes, we recommend any version of Google Chrome not older than 16. Anyway you can choose any of the following ones:

 WindowsLinuxMac
Google Chrome 16 – 26 16 – 26 16 – 26
Mozilla Firefox 8 – 20 8 – 20 Not Supported
Microsoft Internet Explorer 8.0, 9.0, 10.0 Not Supported Not Supported

What kind of data is available?

You will be able to analyze 27.133.950 rows of data from an anonymous home improvement retailer that sells through outlets, mail orders and eCommerce. You can download more details about the database structure.

Can I import/export my own data?

During the 30-Day CLOUD FREE TRIAL you wouldn’t be able to use your own data. To load your own data please choose DOWNLOAD FREE TRIAL or can ask any time for a custom demo.

Can I use engineering tools?

Yes, you can test all engineering tools using our generic dataset.

Is there any predefined analysis?

Yes. BIRT Analytics it’s even easier since it includes 14 predefined analysis ready to be used: Sales Evolution by Product Category, RFM (Recency-Frequency-Monetary Value) Analysis, RFM Clustering Segmentation, Churn Analysis, Basket Analysis by Product Categories, Cross Sell Opportunities, Forecast customer value, Correlated Data, Predict Twitter Audience and Predict Customer Gender

Can I save my own analysis?

Yes, your own analysis can be saved at your folders with no need to share them.

Is there any training needed?

BIRT Analytics is easy to use but we encourage the beginners to watch as many videos as they can at our video tutorials

What can I do if I have any doubt?

Once you are inside the application click on the "?" signs that you will find by every specific feature and remember you can also contact us anytime by email using This email address is being protected from spambots. You need JavaScript enabled to view it. . Don't hesitate to ask for a custom demo or take a look at our Resources section to find Documentation or Webcasts.